9.7
carehome.co.uk 113 reviews
Our Ratings
We are committed to providing high-quality,
personalised care that enables our residents to live well.
CQC Report Highlights
We are regulated and inspected by the Care Quality Commission (CQC), the independent regulator of health and social care in England.
Ashbrook Court Care Home is proud to be rated Good by the CQC, reflecting our commitment to providing high-quality, personalised care. Inspectors recognised that residents receive care and support that truly meets their individual needs and preferences, delivered by a knowledgeable and attentive team. Strong systems are in place to monitor and maintain quality standards, and feedback from residents, families, and team members highlights confidence in how the home is managed.
Leadership And Quality Person-centred Care
Our home was described as well-led and consistently managed, with strong leadership and governance. We have created a positive, open, and inclusive culture where residents, families, and team members feel valued and supported. This approach helps us achieve meaningful outcomes for the people who live with us and gives families confidence in the care we provide. Relatives have shared that they “wouldn’t hesitate to recommend the service” and describe our management team as “very approachable.”
Our Approach To Quality
Quality monitoring and assurance are central to everything we do and we take a proactive approach using trusted quality and compliance software. Robust systems are in place to monitor care standards, manage risk, and ensure residents are protected at all times. Ongoing audits, clear reporting, and strong leadership oversight give families confidence that their loved ones receive safe, well-managed, and high-quality care every day and creates the welcoming environment that our residents feel proud to call their home.
What Our Families Say
The home is well run by management and nurses. Food is good with a variety of different dishes available. A variety of activities are offered and special days celebrated. The staff really care for residents making them as comfortable as possible. The décor, rooms and communal areas are designed to make residents feel at home.
Mike
Resident’s husband
We are extremely happy with this home and would recommend it. The staff are all caring and lovely. The entertainment for residents is excellent, everyone’s birthday is celebrated. There are regular outings. All the carers are kind and caring to residents. It is clean and friendly.
Maria
Resident’s daughter
I booked a week’s respite for my husband. My experience – welcoming environment, staff friendly and approachable. My husband was relaxed in my presence. If I had questions it was no problem getting clarification.
Hyacinth
Resident’s wife
First class facilities, very good staff. Excellent entertainment for residents. It is a very cheerful and happy place for everyone. Good food, good care and a nice place to be.
Peter
Resident’s family
I can’t speak highly enough of the staff and management of Ashbrook Court. From the warm welcome on arrival to the in-depth social, emotional and medical support given, I’m so glad we moved my friend here. Her needs have been 100% met with consideration and care. I have no hesitation in recommending this wonderful care home.
Sarah
Resident’s friend
The staff were so supportive when we brought Dad in. They have kept us updated and nothing is too much trouble. Dad has settled in well, seems happy, and always says how lovely everyone is. We now have peace of mind knowing Dad is safe and well cared for.
Amanda
Resident’s daughter
The staff are very caring and attentive to everyone’s needs. The residents are well looked after and the home is always warm and welcoming.
Val
Resident’s wife
An outstanding care home, with lovely caring staff at every level. I am so pleased I chose Ashbrook Court. I can relax knowing my father is being looked after and treated with love, respect and dignity. If anyone is considering care for a loved one, this is the home.
Linda Resident’s daughter
Linda
Resident’s daughter
Overall very happy! The reception staff always friendly and happy. Staff are happy to talk and help with any questions we may have. Lunch looks delicious. Hairdresser, maintenance, housekeeping, and activities, all fantastic. Nurses, always about to answer questions.
Anne
Resident’s daughter
All the staff and the manager have been amazing. My mum looks well cared for and is very comfortable in her lovely room. We as a family very much appreciate the care and kindness our mum is receiving.
Lesley
Resident’s daughter
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